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Monthly e-mail reminders, a communications team, and providing an internal Fleet Web page are just some ways these fleets are improving communication.
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Conducting customer service surveys and using the results to address customer concerns is just one way to improve user satisfaction.
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Disaster preparation, quality inspection, bumper stickers, and cutting lead from operations are just some ways these fleets ensure safety.
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In-house emissions testing can cut vehicle downtime, while recycling scrap metal and used oil can help cover shop expenses.
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Effective uses of technology include a keyless internal work order system, online auctions, and walkie-talkies to replace traditional radio systems.
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When David Vasquez created a vehicle justification model to better assess take-home vehicle need, he not only lowered costs by avoiding excess commuter miles, but also gained a better handle on costs of ownership.
Read More →Written procedures are critical for liability purposes, providing support to the governmental agency in lawsuit-related issues. Fleets identify best practices and steps in creating fleet policy.
Read More →Leadership and management strategies include maintaining open communication with staff and staying up-to-date in the industry.
Read More →Collaborating with other departments or fleets and conducting reverse auctions are some strategies that may be helpful during budgeting, procurement, and financing.
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Discover best practices and bright ideas for fuel management.
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