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What to Know About The Relaunched CFMO Program

Marcella Boyd, a consultant with Mercury Associates, joined Government Fleet to talk about the revived CFMO program, what's different, and what fleets need to know to earn the title.

November 25, 2025

Mercury Associates, Inc. previously announced the revival of the Certified Fleet Management Organization (CFMO) Program, a third-party certification system aimed at evaluating and improving public and private sector fleet operations. 


Marcella Boyd, a consultant with Mercury Associates, joined Government Fleet to talk about the program, what's different, and what fleets need to know to earn the title.


Here's what's covered in the video: 00:54 CFMO background and what is significantly different from the pre-2019 version. 


02:15 Why a fleet should pursue CFMO, and where past participants have seen the biggest wins. 03:36 How are criteria weighted, and are there any “gate” requirements that can block certification?

04:37 How CFMO accounts for differences in size and resources—especially with small or rural fleets.

05:48 If an applicant falls short, what feedback they receive, how quickly they can remediate and reapply, plus typical timeline and cost to complete.

07:14 How fleets can start preparing, especially with the goal to hand out certifications at GFX 2026.

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Learn more about the CFMO program (and where to register): Updated: Mercury Associates Revives CFMO Fleet Certification Program