Over the past five years, the Chino Valley, Arizona, Police Department has deployed Durabook R11s in different vehicles used by police officers and put them to the test in extreme weather.

"In Chino Valley, temperatures range from freezing in the winter to over 100 degrees in the summer, at an elevation of over 4,500 feet," stated Randy Chapman, Chino Valley Police Department Lieutenant. "Also, since our department's territory includes rural areas, shock and vibration are serious issues for any computers in the field. Being a smaller department, the affordable costs to purchase the R11 rugged tablets and maintain them were key factors in the decision-making process."

The Durabook rugged tablets have exceeded all the performance and durability expectations the Chino Valley Police Department had for its use. The R11 rugged tablet is optimized for use in law enforcement. The Chino Valley Police Department's officers can utilize the Spillman reporting software, run driver licenses, and more right in the field.

The Durabook R11 the Chino Valley Police Department purchased features the Intel CPUs with Turbo Boost speeds up to 4.2 GHz, plus Intel UHD Graphics 620. Plus, the high-speed data transmission capability of Intel Dual Band Wireless AC 9260 and Bluetooth V5.0 means smooth, congestion-free processing at all times.

The customer and warranty support provided by the Durabook Americas team has been the primary reason the department has continued to purchase its rugged computers from Durabook. Additionally, when it has had an issue with a unit, the team at Durabook has diligently worked to assist the department in returning the unit to service quickly. This has enabled the department to provide exceptional service to its community and be sensitive to the department's budget.